Security Statement

Effective Date: July 14, 2026

At Zyrex Bio, protecting customer information is a priority. This Security Statement outlines the measures we take to help safeguard your personal and payment information when you use our website.

Our Security Practices

  • SSL Encryption
    Our website uses Secure Socket Layer (SSL) encryption to help protect data transmitted during checkout and account access.
  • Trusted Payment Providers
    Payments are processed through reputable third-party payment gateways that follow industry security standards.
  • Payment Data Protection
    We do not store complete credit or debit card numbers on our servers.
  • Account Security
    Customers are encouraged to create strong passwords and keep their login credentials confidential.

Fraud Prevention

  • Orders may be reviewed or verified to help prevent unauthorized or fraudulent activity
  • Transactions that appear suspicious may be delayed, held, or canceled for security reasons

Ongoing Monitoring

We regularly review and update our website and systems to maintain security and respond to evolving risks.

Customer Responsibility

While we take reasonable steps to protect your information, customers also play an important role in maintaining security. Please keep your account details private and notify us immediately if you notice any unauthorized activity.

Company Information

Company Name: Zyrex Bio

Address: 89 Halletts Way, Bacchus Marsh, Victoria 3340, Australia

Email: info@zyrexbioau.com

Phone: +61 498 182 069

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday & Sunday: Closed

Time Zone: (GMT+10:00) Australian Eastern Standard Time (Sydney)
Response Time: We respond within one business day

By visiting our website and purchasing from Zyrex Bio™, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our site or place an order.

All products sold by Zyrex Bio™ are intended for laboratory research purposes only. By purchasing from us, you confirm and warrant that:

  • You will use all products strictly for laboratory research.
  • Products will not be used for:
  • Human or animal consumption
  • Therapeutic, diagnostic, or medicinal purposes
  • Any cosmetic or nutritional applications
  • Any purpose outside of legal, ethical scientific research

You must be at least 18 years old to purchase from this website. By placing an order, you confirm you meet this age requirement. We reserve the right to cancel any order if this requirement is not met.

All products are offered “as is” for research use only. Zyrex Bio™ does not warrant the accuracy or completeness of product descriptions.

Important Notice:

None of the products sold on this site are:

  • Approved as food, drugs, cosmetics, or dietary supplements
  • Tested for safety in humans or animals
  • Registered on the Toxic Substances Control Act (TSCA) inventory unless explicitly stated

By purchasing from Zyrex Bio™, you agree that:

  • You understand the hazards associated with handling research chemicals.
  • You are aware of and will comply with all health, safety, and legal regulations relevant to the handling and storage of such products.
  • Products will only be handled by qualified and trained individuals.
  • You will conduct your own due diligence on regulatory compliance in your jurisdiction.

You are fully responsible for:

  • Legal importation into your country or region.
  • Compliance with customs regulations.
  • Any consequences resulting from misuse, mishandling, or unauthorised use.

Products from Zyrex Bio™ must not be used for:

  • Human or animal consumption
  • Medical, therapeutic, or diagnostic applications
  • Beauty, fitness, or dietary use
  • Injection or ingestion
  • Any activity that violates local, national, or international laws

All content on this website — including but not limited to images, logos, product names, articles, and designs — is the property of Zyrex Bio™ and protected by intellectual property laws.

You may not copy, distribute, or reproduce content without written permission.

You are responsible for ensuring that your order is compliant with all applicable local laws, regulations, and customs requirements.

We are not liable for:

  • Delays or confiscation by customs
  • Duties or import taxes
  • Orders denied entry by regulatory authorities

We are not liable for delays or failure to deliver due to events beyond our control, including but not limited to:

  • Natural disasters
  • Pandemics or public health emergencies
  • Supply chain disruptions
  • Governmental restrictions
  • Acts of war or terrorism

To the maximum extent permitted by Australian law:

  • Zyrex Bio™ is not liable for any indirect, incidental, special, or consequential damages.
  • We are not liable for any damages caused by negligence, misuse, abuse, or failure to follow safety protocols.

RETURNS & REFUNDS

Due to the nature of our products, we cannot accept returns once an order has been shipped.

Refunds are only available if your item arrives damaged or incorrect — contact us within 48 hours of delivery with supporting photos.

PRODUCTS DETAILS

Peptides should be stored in a cool, dry place away from direct light. For extended storage, refrigeration is recommended.

Once you have reconstituted your peptides, you should store them in refrigerated conditions. Reconstituted peptides will last a minimum of 4 weeks under these storage conditions.

All Zyrex Bio™ products are produced to a minimum purity of 99%, suitable for scientific research purposes only.